Description

The Total Rewards Manager plays a key role in shaping and delivering compensation, benefits, HRIS, payroll, and data reporting programs that support the Bank’s strategic objectives and employee engagement. This is a hands-on, high-impact role that partners closely with the VP, Total Rewards and cross-functional stakeholders to ensure all programs are competitive, compliant, and aligned with organizational goals.

Benefits Administration

• Manage the day-to-day administration of comprehensive benefit programs, including medical, dental, vision, life, disability, retirement, and ancillary benefits.
• Partner with external vendors and advisors to support annual renewals, plan design evaluations, and year-round issue resolution.
• Ensure benefit programs comply with all applicable federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA, etc.).
• Drive clear, timely employee communications and education (open enrollment materials, plan changes, FAQs, decision support resources).

Compensation Administration

• Support and administer the annual compensation cycle (salary review, merit increases, incentive payouts, promotions, and job changes).
• Conduct market pricing, benchmarking, and internal equity analyses to support competitive and fair pay practices.
• Assist with the design, administration, and payout of incentive and recognition programs.
• Partner with HR and hiring managers on compensation analysis for new hires and internal movement.

HRIS & Payroll

• Oversee payroll administration to ensure accurate, timely, and compliant payroll processing, including earnings, deductions, taxes, and reconciliations.
• Serve as a subject matter expert for HRIS, supporting configurations, updates, testing, and continuous process improvement.
• Maintain strong internal controls, documentation, and audit readiness related to payroll and HRIS data.

Data Analytics & Reporting

• Develop and deliver accurate, timely compensation, benefits, payroll, and workforce reporting to support data-driven decision-making.
• Build and maintain dashboards and recurring departmental reports (e.g., headcount, turnover, vacancies, overtime, incentive spend, benefit enrollment), highlighting trends, risks, and opportunities.
• Perform recurring reconciliations between HRIS and payroll (earnings/deductions, job/department changes, benefit deductions, 401(k) contributions), researching variances and coordinating corrections.
• Support compliance and audit requests by producing required data and documentation (e.g., ACA measurement and reporting support, ERISA/plan audits, payroll audits, internal controls testing).
• Conduct ad hoc analyses to inform plan design, compensation decisions, and budgeting (e.g., merit/incentive scenarios, benefit cost impacts, employer/employee contribution changes).
• Identify opportunities to automate and streamline reporting (advanced Excel, templates, and HRIS tools) while maintaining appropriate controls, confidentiality, and access management.

Requirements

• 7+ years of experience administering benefits, compensation, HRIS, payroll, and data reporting, with demonstrated hands-on ownership.
• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Strong analytical skills with advanced Excel proficiency and experience producing actionable reports.
• Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent communication skills with the ability to explain complex topics clearly to diverse audiences.