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- Human Resources Coordinator
Description
Our company has been delivering innovative revenue generation and business optimization solutions for our customers since our founding in 2003, and as a public company since 2004. We harness the power of AI and omnichannel conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Our products enable executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. We provide conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands.
Job Overview
Your role is to provide professional administrative support for the People Services team and assist in fulfilling the people-related strategic objectives of the organization.
Job Impact
You work in partnership with the People Services team to manage and support a variety of people initiatives and keep the systems accurate and running smoothly. Your cheerful outlook and behind-the-scenes efforts make the lives our employees easier.
Team
Every employee of our company is our customer, and we help each of those people do their jobs successfully. We support every person in the organization in the development of their careers and skills, and we help them have some fun while they do it. We foster our amazing and collaborative culture through programs and events, and by modeling that culture within our own team. We love to make the jobs of our coworkers easier by doing our own with a passion.
Outline of Duties and Responsibilities
- Assist with HRIS and other portal updates and maintenance.
- Manage contractor administration, tracking and reporting.
- Assist with monthly benefit billing and reconciliation as well as Wellness program coordination.
- Maintain People Services pages of the Intranet with current and relative documents.
- Coordinate training sessions and manage departmental activities calendar.
- Assist with report generation and information gathering and audits.
- Manage monthly celebrations cards and gift distribution.
- Manage and internally market employee perks and fringe benefits. Regularly review and investigate current and new perk options.
- Manage and communicate recognition program winners such as the ACT Award program.
- Manage event planning and company-wide activities as requested.
- Support the vision and values of the company through role modeling and encouraging desired behaviors.
- Participate in various company initiatives and projects as requested.
Working Conditions
This is a remote position. Employees in this position use a laptop on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Benefits:
Our company is committed the wellbeing of our employees. To ensure that every employee has the support they need, we offer a comprehensive benefits package. Some of these benefits may include, but are not limited to: Medical, Dental, Vision insurance; Life & Disability, Employee Assistance Program, Paid Holidays, Generous PTO, and Retirement Savings (401k/ RRSP). The benefits package offered may differ by location.
Commitment to diversity:
We value a diverse workplace. Our company is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection, and placement process. Alternative format available on request.
Requirements
Experience, Skills and Qualifications
- Bachelor’s degree or equivalent experience required.
- 2+ year’s previous experience in an HR administrative role.
- Desire to earn professional HR certification (PHR) preferred.
- Basic understanding of HR administrative procedures.
- Demonstrated success in a role requiring extensive communication via email and interaction with customers/ employees.
- Excellent communication skills.
- Ability to present material to groups on camera via video.
- Ability to handle confidential information discreetly and protect employee privacy.
- Ability to solve moderately complex problems.
- Ability to work independently and remotely, demonstrating self-drive and motivation.
- Willngness to have the camera on during every meeting to ensure active participation and engagement.
- Must have a home workspace that is conducive to remove work, ensuring a professional and productive environment.
- Experience using a windows-based PC including superior knowledge of MS Office and overall tech-savvy.
- Must be able to work independently and as a team member in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.